Click-to-Call.
Convert Your Web-Based Traffic into Voice Conversation.
Click-to-Call
» Voice conversations with a click.
Allow your customers to decide the best way to interact with you! Jupiter Research states that “over 90% of online visitors prefer human interaction” and with Click-to-Call, your visitors are given that human interaction with the opportunity to request an automatic phone call from one of your online agents.
» Fully integrated out-of-the-box.
Livefluence’s Click-to-Call feature is fully integrated with VoIP systems and 3rd party services like Vonage allowing your customers to instantly connect with your employees. If an agent has conferencing enabled, Velaro will automatically bridge the call between the agent and user, connecting them simultaneously. If conferencing is not enabled, the call request will be sent to your agent so he can call the visitor back. Livefluence provides your visitors another option to immediately meet their demands with a robust and fully integrated voice conferencing service – Click-to-Call.
» Selectively displayed for discriminating customers.
Click-to-Call offers you the ability to selectively display an alternative mode of communicating with your online visitors. With Click-to-Call you can be assured that even visitors who do not want to chat online with an agent, can still get in touch with you.
