Co-browsing.
Help Your Visitors Find the Information They Need.
Co-browsing
» Provide hands-on assistance.
Offer your online visitors hands-on assistance whenever they need it! Co-browsing allows you to co-navigate with your visitors, leading them through pages and forms. When your agent navigates to a new page, the visitor is brought to that same page. When the visitor navigates to a new page, your agent will also be brought to the same page.
» Share seamless web sessions.
With Livefluence’s Co-browsing your agents share the same web session as your visitors including form-fill support, mirrored shopping carts and even private portions of your website. No matter where your visitor is on your site, your agents see the exact same thing. Co-browse works flawlessly on both standard and secure pages without compromising security because Velaro never uses Java, applets, or any other add-ons. Livefluence helps your visitors successfully navigate your website with an interactive approach to online support – Co-browsing.
» Joint form-fills and shopping carts.
Co-browse enables your agents to effectively and easily help your online visitors by pointing out important pages, filling in forms, adding or removing items from a visitor’s shopping cart, and much more.
