Progression Analytics™.
Provide True Insight into Your Customers’ Activities.
Progression Analytics™
» In a league of its own.
Know what your customers are seeing, where they are going, and most importantly, which order of events leads to the most sales! Progression Analytics™, an industry-first, is the only multi-step conversion tracking tool. Other web analytics tools only show you where people came from and what they’re buying, but not what happens in between. Any website can use Progression Analytics™, which shows you the progression of events a visitor takes while interacting with your site.
» And everythng in between.
Progression Analytics™ shows you everything a conventional analytics tool leaves out. With Livefluence you see every action your visitors take from the time they land on your webpage to when they leave. From this you discover not only the most popular paths within your website, but the most effective ones. Progression Analytics also lets you track multiple steps, actions, transactions and marketing campaigns to find out which combinations are most successful. Livefluence increases your knowledge of customer activities with revolutionary multi-step conversion tracking – Progression Analytics™.
» The only multi-step tracking tool.
With Progression Analytics™ you are able to literally visualize your visitors’ path through your site. Not only do you see how many people visited your site in a given day, but you also see the progression of events they take while on your site. For example, if you offer coupon A and you offer to chat with a customer, and that customer chats, does the ultimate sales result in a higher ROI? Who is selling more or less when offering chat (i.e. which particular agent?) Does shopping cart abandonment get reduced after a chat? How about after a chat and co-browse session? The list is endless in how you want to slice and dice the information. Traditional analytics cannot properly follow this sequence nor do they properly integrate with a chat solution like ours to assess its effectiveness. Being able to see these critical paths will help you make educated decisions about your business plan.
